Privacy Policy

Last updated: June 22, 2026

JAG Medical Spa (“JAG Medical Spa,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, book an appointment, complete a form, purchase services or products, opt in to receive communications, or otherwise interact with us.

By using our website or providing information to us, you agree to the practices described in this Privacy Policy.

Who We Are

JAG Medical Spa is located at:

JAG Medical Spa
105 South Cedar Suite A
Summerville, SC 29483

Website: https://jagmedicalspa.com
Phone: 843-779-5582
Email: jagmedical@jagmedicalspa.com

Information We Collect

We may collect personal information that you voluntarily provide to us when you interact with our website, contact us, submit a form, request an appointment, purchase services or products, sign up for communications, or otherwise communicate with us.

The information we collect may include:

Name
Email address
Phone number
Mailing address or location information
Appointment requests and scheduling details
Service interests or treatment inquiries
Information you submit through website forms
Payment or billing-related information, when applicable
Communication preferences
Photos, testimonials, reviews, or other content you choose to provide
Any other information you voluntarily share with us

We may also collect certain information automatically when you visit our website, including:

IP address
Browser type and version
Device type
Operating system
Pages viewed
Time and date of visits
Time spent on pages
Referring website or source
Websites visited immediately before or after our website
General usage, traffic, and diagnostic data

This information helps us understand how visitors use our website, improve website performance, protect website security, and enhance the client experience.

How We Use Your Information

JAG Medical Spa may use the information we collect to:

Respond to inquiries and requests
Schedule, confirm, reschedule, or follow up about appointments
Provide services, products, consultations, and client support
Communicate with you about your appointments, purchases, or account
Send appointment reminders and service-related updates
Send email, phone, or SMS/text message communications when permitted
Provide marketing, promotional, or educational communications if you have opted in or where otherwise permitted by law
Process payments, deposits, or service-related transactions
Maintain business records
Improve our website, services, marketing, and client experience
Monitor website traffic, usage, and performance
Protect against fraud, unauthorized activity, security threats, or misuse of our website
Comply with legal, regulatory, insurance, or professional obligations
Enforce our policies and protect our legal rights

We may contact you by email, phone, SMS/text message, mail, or other communication methods based on the information you provide and your communication preferences.

SMS/Text Message Communications

JAG Medical Spa may offer SMS/text message communications to individuals who opt in to receive messages from us. Our SMS program may include appointment reminders, booking confirmations, scheduling updates, consultation follow-ups, service-related communications, treatment reminders, promotional offers, event information, educational content, and other messages related to JAG Medical Spa and our services.

By providing your mobile phone number and opting in to receive SMS communications, you consent to receive recurring text messages from JAG Medical Spa at the mobile number provided. Consent to receive SMS messages is not a condition of purchasing any goods or services.

Message frequency may vary based on your appointments, interactions with us, services, promotions, or communication preferences.

Message and data rates may apply depending on your mobile carrier and plan. Charges are billed by and payable to your mobile service provider. JAG Medical Spa is not responsible for any message or data charges you may incur.

You may opt out of receiving SMS messages at any time by replying STOP to any text message from JAG Medical Spa. After you send STOP, we may send one final confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.

For assistance, reply HELP to any SMS message from us or contact us at 843-779-5582 or jagmedical@jagmedicalspa.com.

Mobile carriers are not liable for delayed or undelivered messages.

Our SMS program is intended for individuals who are 18 years of age or older. By opting in to receive SMS messages from JAG Medical Spa, you confirm that you are at least 18 years old and are authorized to use the mobile number provided.

No Sharing of SMS Opt-In Information

JAG Medical Spa does not sell, rent, trade, or share SMS opt-in information, mobile phone numbers, or SMS consent data with third parties or affiliates for their own marketing or promotional purposes.

Information collected through SMS opt-in will only be used to send messages from JAG Medical Spa and to support the operation of our SMS program. We may share limited information with trusted service providers who help us deliver SMS communications, but only as necessary for them to perform services on our behalf. These service providers are not permitted to use SMS opt-in information for their own marketing or any unrelated purpose.

Cookies and Tracking Technologies

Our website may use cookies, server logs, pixels, tags, scripts, and similar tracking technologies to collect and store certain information about your browsing activity.

A cookie is a small text file that may be placed on your device when you visit a website. Cookies help websites function properly, remember preferences, understand visitor behavior, and improve the user experience.

We may use cookies and tracking technologies to:

Operate and maintain our website
Remember your preferences
Understand how visitors use our website
Analyze traffic and website performance
Improve website functionality and content
Support marketing, advertising, or retargeting efforts
Identify security, performance, or technical issues

Information collected through cookies, server logs, and similar technologies may include the date and time of visits, pages viewed, time spent on our site, referring websites, websites visited before or after our website, IP address, browser type, device type, and other usage data.

Types of cookies we may use include:

Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems.

Functionality Cookies: These cookies allow the website to remember choices you make and provide enhanced features.

Analytics and Performance Cookies: These cookies help us understand how visitors interact with our website by collecting information about page visits, traffic sources, and browsing behavior.

Advertising or Tracking Cookies: These cookies may be used to deliver relevant advertising, measure marketing effectiveness, or support retargeting campaigns.

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly if cookies are disabled.

Analytics and Website Monitoring

JAG Medical Spa may use software programs, analytics tools, and website monitoring technologies to create summary statistics and understand how visitors use our website.

These tools may help us assess the number of visitors to different sections of the website, determine what content is of most and least interest, identify system performance issues, improve the website experience, and maintain website security.

For site security purposes and to ensure the website remains available to users, we may use software programs to monitor network traffic and identify unauthorized attempts to upload or change information or otherwise cause damage.

Email Communications

If you choose to correspond with us through email, submit your email address through a form, register for communications, or make a purchase through our website, we may retain the content of your email messages, your email address, and our responses.

We may use your email address to provide timely information about JAG Medical Spa, including appointment-related communications, service updates, educational content, promotional offers, newsletters, or other information that may be of interest to you.

We are committed to keeping your email address confidential. We do not sell, rent, or lease our email subscription lists to third parties.

You may opt out of receiving marketing emails at any time by clicking the unsubscribe link in any marketing email we send or by contacting us directly. Even if you opt out of marketing emails, we may still send non-promotional communications related to appointments, transactions, services, purchases, or other business matters.

CAN-SPAM Compliance

In accordance with the CAN-SPAM Act, marketing emails from JAG Medical Spa will clearly identify who the email is from and provide contact information for the sender. Marketing emails will also include instructions for unsubscribing from future marketing communications.

Users who no longer wish to receive newsletters or promotional emails may opt out by following the unsubscribe instructions included in the email.

How We Share Information

JAG Medical Spa may share personal information only in limited circumstances, including:

With service providers who help us operate our website, manage communications, schedule appointments, process payments, analyze website performance, or provide other business services
When necessary to respond to your requests or provide services you have requested
With professional advisors, insurers, or legal representatives when necessary for business, legal, or risk management purposes
When required by law, regulation, legal process, subpoena, court order, or governmental request
When we believe disclosure is necessary to protect our legal rights, property, safety, clients, website, business, or others
In connection with a business transaction, such as a merger, acquisition, restructuring, or sale of assets

JAG Medical Spa does not sell, rent, or lease personal information to unaffiliated third parties for their own marketing purposes.

JAG Medical Spa does not sell, rent, trade, or share SMS opt-in information or mobile phone numbers with third parties or affiliates for their own marketing or promotional purposes.

Payment Information

If you make a payment, purchase a service or product, or place a deposit, your payment information may be processed by a third-party payment processor or scheduling platform.

We do not request that you send credit card or sensitive payment information by email. Credit card information and other sensitive financial information should only be provided through secure payment methods or directly through approved practice systems.

Third-party payment processors may collect and process payment information according to their own privacy policies and security practices.

Testimonials, Reviews, Photos, and User-Submitted Content

If you submit a testimonial, review, photo, video, or other content to JAG Medical Spa, we may use that content in accordance with the consent or authorization you provide and applicable law.

Testimonials and reviews reflect individual experiences. Results vary from person to person and are not guaranteed. Testimonials are not intended to claim that any product or service can diagnose, treat, cure, mitigate, or prevent any disease.

When required, JAG Medical Spa will obtain appropriate written consent or authorization before using treatment-related images, before-and-after photos, or identifiable patient information in marketing materials.

Links to Other Websites

Our website may contain links to external websites that are not owned or controlled by JAG Medical Spa. We are not responsible for the content, accuracy, privacy policies, or practices of third-party websites.

Links to third-party websites do not constitute an endorsement by JAG Medical Spa. We encourage you to review the privacy policy of every website you visit.

Data Security

The security of your personal information is important to us. We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

Some information submitted through our website may be transmitted securely using Secure Sockets Layer, or SSL, where available. However, email is not recognized as a secure method of communication. For this reason, we ask that you do not send private, sensitive, or payment information by email. If you choose to send sensitive information by email, you do so at your own risk.

No method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Retention of Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, communicate with you, comply with legal or regulatory obligations, resolve disputes, and enforce our policies.

Usage data and website analytics information may be retained for internal analysis, website improvement, security, and diagnostic purposes.

Your Rights and Choices

Depending on where you live and the laws that apply, you may have certain rights regarding your personal information. These may include the right to:

Request access to the personal information we have about you
Request that we correct or update inaccurate information
Request deletion of certain personal information
Opt out of marketing emails
Opt out of SMS/text messages by replying STOP
Withdraw consent where processing is based on consent
Ask questions about how your information is collected, used, or shared

To update your information, request changes, ask privacy questions, or exercise your rights, please contact us at 843-779-5582 or jagmedical@jagmedicalspa.com.

We may need to verify your identity before responding to certain requests.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

Our SMS program is intended for individuals who are 18 years of age or older.

Changes to This Privacy Policy

JAG Medical Spa reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Last updated” date at the top of this page.

If we make material changes to how we use personal information, we will not use previously collected personal information in a manner that is materially inconsistent with this Privacy Policy without appropriate notice or consent where required.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, your information, or your dealings with our website, please contact us:

JAG Medical Spa
105 South Cedar Suite A
Summerville, SC 29483

Phone: 843-779-5582
Email: jagmedical@jagmedicalspa.com
Website: https://jagmedicalspa.com